Shipping policy

PRICES, TAX AND SHIPPING

All shipping rates are calculated through USPS, FedEx, UPS or DHL and are insured at their full value to protect your merchandise.

Due to the high price point of our product, if an item is lost in transit the customer will receive a credit to the original value of the item. This can only be actioned once GEMOA is satisfied by the results of the search.

All prices shown on the product pages of the gemoagems.com, or quoted by customer service, are in U.S. Dollars. GEMOA reserves the right to modify prices and delivery costs at any time without prior notice. 

gemoagems.com may cancel orders and process refunds due to any pricing errors.

GEMOA is responsible for international taxes and duties. In the event of a return or exchange, domestic taxes, and shipping fees will not be refunded. 

Delays in shipping are not the responsibility of GEMOA Fine Jewelry. 

Allow up to 2 weeks for delivery due to customization of products.

UNITED STATES RATES:

Orders Under $100:

- $6.70 Economy (5-8 business days after package is received by the carrier)

- $9.90 Expedited (3-5 business days after package is received by the carrier)

 

Orders between $100 - $1,000:

Free Economy Shipping

 

Orders over $1,000:

Free Expedited Shipping

 

If you have any question on shipping times please reach out to gemoa.gems@gmail.com for assistance